Document Management

At SoftAge, we understand the pressures and the challenges associated with your business. For many businesses, the focus of document management is on the organization and storage of documents. They want to be able to store documents in an organized and secure way that still allows documents to be found easily. And that's precisely why we have chosen to keep our service philosophy very simple. We follow a rigorous process based approach to ensure the highest quality standards in our pursuit to deliver error free services to you each and every time. Our state-of-the-art infrastructure with superior domain expertise gives you reliability and end-to-end management of your needs. We are proud to bring you our unique suite of services:

Document Collection:

Documents can be picked up from any location across India. At the moment our document collection services are in the states of Delhi, Uttar Pradesh, Uttaranchal, Haryana, Gujarat, Maharashtra, Goa, West Bengal, Sikkim, Andamans, Rajasthan, Bihar, Jharkhand, Punjab, Madhya Pradesh, Karnataka and Himachal Pradesh.

Document Verification:

Subsequently, the documents get audited carefully and verified as per the client's norms by our specially trained verification executives. Verification involves reviewing, inspecting, and testing to establish that the document meets the regulatory standards, or specified norms.

Data Compilation:

Data Compilation is gathering information from various sources into a predefined database for utilizing and analyzing the results for further suggestions, improvements, and/or recommendations.

Data Processing:

Data Processing means creating, handling, and indexing of documents for retrieval based on their content which involves the following processes:
Inwarding: For easy tracking of each and every document that enters our premises, a Unique Identification Number is allotted. This enables fast and accurate document retrieval.
Batching: Another set of batch numbers are allotted for easy tracking of documents.
Data Entry: Done on our customized software, this involves the keying of information from handwritten text, printed document or scanned images to a database. Although data entry is done by our thoroughly trained and experienced Data Entry Operators, our intuitive software conducts checks at every stage of data entry. This ensures that at the very first stage data entry is 99% accurate.
Validating: This is done to clean the data further and to ensure 100% accuracy.

Document Scanning:

Document scanning allows immediate access to documents in an electronic format. The images are indexed in a manner that allows retrieval quickly and efficiently. Your documents can be accessed from any PC, network or the web. At any time of the process, customers can request a document or file to be returned to them. Duplicate CDs are recommended and are stored with us, if required.

Document Storage:

You have the option of safely storing your boxes of documents at our computerized warehouse. This is an efficient and space saving solution for archiving your hard copy documents.

Search & Retrieval:

Along with being a cost-effective option, our computer- aided retrieval system ensures quick access to stored documents. In fact, unlike many of our competitors, we offer same day retrieval service.

Address Verification:

As it is a critical requirement for some of our clients, we carry out address verification for them. Our Address Verification Agents visit even the remotest locations to verify addresses.

Tele Calling:

We undertake all types of outbound tele-calling for customer verification as well as to pass on information to the customer.

IT Support:

We provide customized software for the managing the whole life cycle of document. Various MIS are also provided as per requirement for reporting, analyzing and surveying purposes.
Server monitoring
On-site technical consultancy
Network/server support
Software/Hardware procurement
Data backup and recovery
Permanent on-site personnel or teams

HR Support:

Trained human resource is provided at any level of the document management process. We provide manpower if required by client throughout the document management process for data entry, scanning, auditing / complete life cycle. We help our clients save costs with our managed service programs.